• MAG Restaurant Group is the largest restaurant company in Minya and Assiut (North Upper Egypt). It includes six restaurant chains, including the Freikah Restaurant Chain (Syrian restaurants – fast food), which has six branches in Minya and Assiut; the Set Al-Sham Restaurant Chain (Syrian restaurants – fast food), which has three branches in Minya; and the Orchid Restaurant Chain (Oriental grills – casual dining).
• ProConsult undertook the restructuring of MAG and the restaurants it owns and manages. We implemented an integrated administrative system for the company, restructuring and establishing all departments. Our scope of work included the following:
 Establishing the company’s general organizational structure and sub-structures for departments, appointing the required staff, and developing work manuals for all departments, including the tasks assigned to each department, its objectives, and KPIs (performance measurement criteria), and identifying the basic skills required for each employee.
 Managing the company’s operations as a whole, formulating the company’s strategic plans, including development plans (openings), implementing them, and managing business operations. The entire company’s departments, evaluate their results, and develop corrective action plans for them.