Pre-operational Services

• Marketing researches, seizing opportunities
• Concept characterization, market positioning among the Competition
• Analytics financial feasibility studies and investment analyzes
• Brand creation, brand identity
• Architectural designs, brand descriptions of decorative elements and materials used
• Setting the site’s criteria, determining the elements of sites selection processes
• Securing distinct locations suitable for the business, playing the role of the owner’s representative in negotiations/contracting
• Project management during the implementation period including: interior design, B.O.Q’s, contractor’s tenders, approving contractors, equipment and supplies ordering, receiving the site from contractors. choosing the appropriate operating and point-of-sale systems
• Characterization of raw materials used in operation, approved supplier’s list.
• Menu’s design, menu engineering, standard costing and menu pricing
• Creation of all operational formats used to control the movement of all materials according to operating specifications
• Pre-opening marketing and advertising campaigns
• Performing the complete set of brand manuals including: design manual, brand manual, operation manual, food and beverage manual, training manual, human resources manual, quality assurance manual, equipment & utensils specs manual and any other basic manuals necessary to manage the work in professional and unified manner
• Setting the criteria needed for each job position, conducting interviews, selecting and appointing employees.
• Pre-opening and post-operational training courses
• Determining the necessary administrative structure needed to manage the business according to the current workload and according to the expected growth for each stage of the business
• Describing the functional tasks required for each department, setting objectives and KPI’s for them
• Drafting the company's policies and procedures booklet, employee’s rights and obligations handbook