Pre-operation and training

Pre-operation and training services – PRO-CONSULT

At Pro Consult Project Support, we provide a comprehensive suite of Pre-operation and training services designed to ensure a strong start for hospitality and restaurant projects. These services cover all technical and administrative aspects to ensure the project is ready for launch efficiently and professionally:

First: Pre-operation services

We start from the planning stage all the way to the actual operation stage, and this stage includes:

Conduct market research to identify available opportunities and study target markets.
Analyze the location and competitors and define the brand’s commercial description.
Prepare financial feasibility studies and estimate investment and cost.
Create a brand identity with all its elements, from name to design and logo.
Identify appropriate project models for various sizes and locations.
Design architectural plans and detailed décor.
Define site selection criteria and secure prime locations through negotiation and owner representation.
Manage the project during the implementation period, including preparing bills of quantities, receiving the site, and selecting contractors and suppliers.
Select operating systems and points of sale appropriate to the nature of the project.
Design and implement pre-opening marketing campaigns.
Design menus, set pricing, and standard costing for items.
Describe raw materials and list approved suppliers.
Create comprehensive operating manuals that include:

Operations Manual
Design Manual
Branding Manual
Food and Beverage Manual
Training Manual
Human Resources Manual
Quality Assurance Manual
Communications and Customer Service Manual
Equipment and Operating Tools Manual

Second: Training services

To ensure the application of quality and sustainability standards within the project, we provide practical training programs that include:

Design and implement pre-opening practical training courses for all employees at all levels.
Conduct job interviews and select and appoint appropriate personnel for each position based on specific criteria.
Determine the appropriate management structure for the size and anticipated growth of the business.
Describe job duties and define key performance indicators (KPIs) for each department or function.
Draft an internal policy and procedure manual, including employee rights and obligations.