- Setting the administrative systems for each department, the documentary cycle guide, department’s KPI’s, periodical reports for each department
- Operations and manpower management
- Setting the marketing strategy for the brand and managing the marketing calendar
- Financial and market analyzes and elicit information that helps to take the right decisions
- Creation of all financial and operational control reports, quality audit reports and mystery shoppers
- Analyzing the problems facing the business, making diagnostic tests for problems, and formulating and implementing treatment plans
- Improving the brand’s look & feel, improvement of the entire appearance, enhancement of the architectural models, decorative elements, service standards, crockeries & service tools
- Improving the efficiency of restaurant employees, management and doing the re-training course needed.
- Formulating and implementing performance development plans
- Monitoring the departments' achievement of their periodic goals “monthly/ annual, issuing reports.
- Performing the annual development plans and opening schedules, defining trade areas and targeted projects of various sizes of outlets planned to be opened